Job Description
Day to day / job description
• Monitor and manage ocean shipments from origin port through final delivery
• Track vessel schedules, congestion, ETAs, and capacity constraints
• Proactively manage shipment exceptions and disruptions
• Act as liaison between carriers, NVOCCs, forwarders, ports, brokers, and internal stakeholders
• Analyze carrier performance and support service lane strategies
• Conduct root cause analysis on shipment issues and drive resolution
• Build reports/dashboards and provide insights on trends and risks
• Identify cost savings opportunities and dispute accessorial charges
• Ensure compliance with international trade and customs requirements
• Support process improvements, system enhancements, and carrier onboarding

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action e...