Position Overview
The Role
We are looking for an experienced Transition Client Relationship Manager to join our growing specialist team. You will be the key point of contact for trustees, sponsors, and internal stakeholders during the onboarding of new DB pension schemes. Your role will involve overseeing all aspects of the transition process – from data migration to member communications – ensuring delivery to agreed budgets, timescales, and quality standards.
Key Responsibilities
Act as the primary relationship manager during scheme transitions, building trust with clients and stakeholders.Lead and coordinate end-to-end transition projects, ensuring deadlines and budgets are met.Oversee and review core deliverables, including:Migration and analysis of scheme dataPreparation of benefit specificationsDrafting and reviewing member communicationsMonitor progress against project plans, escalating issues and risks where appropriate, and pro...