You will be part of a dynamic team responsible for monitoring and enhancing public transport performance in Singapore, with a focus on bus services. Your key responsibilities include:

• Manage outsourced contractors for the conduct of public transport related surveys, including tender preparation, contract administration, and oversight of claims and payments.
• Plan, schedule, and oversee surveys, audits and other monitoring initiatives, analyse findings and operational data to produce situation reports, identify trends, issues, and opportunities for bus service improvements.
• Gather, analyse, and follow up on feedback relating to bus service performance.
• Collaborate with stakeholders to identify and assess problematic traffic corridors affecting bus operations, with the aim of improving service reliability.
• Drive the exploration an...