The **Transformation Strategy Lead** is a key leadership role responsible for driving operational transformation across Group Benefits. This role focuses on assessing and improving end-to-end processes, enhancing operational efficiency, and advancing modernization through process redesign, automation, and AI enablement. This individual will leverage our customer journeys to assess current workflows, identify opportunities to optimize the way we work in support of our customers, and lead the design and execution of transformational changes across the Group Business

**You Are**

+ A strategic operator with deep experience in end to end transformation and process optimization
+ Highly analytical and able to identify operational inefficiencies and improvement opportunities
+ Experienced working across matrixed environments with multiple stakeholders while leading large-scale transformation initiatives end-to-end
+ A strong communicator with the ability to influe...