Position Overview
Keep payments moving when exceptions happen. As a Transactions Specialist II in Lockbox Operations (Review & Repair) , you'll investigate validation failures, verify documents, and fix transaction issues-choosing the right outcome (process, reprocess, or return) to ensure accurate, on-time completion.
As a **T** ransactions Specialist II supporting the Review & Repair function in Lockbox Operations, you will research exceptions, verify documents, correct transaction issues, and determine the appropriate outcome (process, reprocess, or return) to keep work moving accurately and on time
Job responsibilities
+ Review transactions routed to Review & Repair due to exceptions, validation failures, or items that could not be completed in standard processing
+ Retrieve required physical documents before beginning work and update transaction status appropriately
+ Prioritize work using defined rules (oldest to newest, with specific item types prioritized to suppor...