Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in the Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

What You’ll Do

• Provide quality customer experience by ensuring each customer interaction is treated with excellent responses and assistance regarding their account and transactions
• Monitor and analyze customer issues and concerns to implement strategies towards improving overall customer experience
• Serve as the primary safeguard in ensuring compliance with consumer protection guidelines
• Maintain a culture of c...