Sr Manager / AGM Training Program Management Role Summary We are looking for a strong Program Manager for leading Training initiatives. The incumbent would monitor, track regular certifications required by Building Management teams in completing their Standard Operating Procedures. The role will required them to lead large-scale upskilling and capability building for frontline and mid-management teams in customer-facing operations. The role will translate business needs into structured learning journeys and strengthen onboarding and Employee Value Proposition through well-executed, impact-driven programs aligned to business outcomes. Key Responsibilities 1. Upskilling & Capability Development (Core Priority) Manages all upskilling initiatives for operational workforce, ensuring scale, consistency, and measurable outcomes Drive structured capability building across frontline teams and mid-management through role-based interventions. Ensure continuous cycles through refreshers, certific...