Training Manager job at Global Strategic Business Process Solutions Inc.. Philippines. We are looking for an experienced and results-driven Training Manager to oversee and enhance the training and development processes in our BPO organization. This role involves managing training programs, developing strategic learning initiatives, and ensuring that employees are equipped with the skills and knowledge required to meet client and organizational goals. The Training Manager will lead a team of trainers, collaborate with stakeholders, and ensure compliance with industry best practices.

Responsibilities:

• Design, develop, and implement comprehensive training programs for new hires, upskilling, and process improvement tailored to the BPO environment.

• Manage and mentor a team of trainers, providing guidance, coaching, and performance evaluations.

• Conduct training needs analyses to identify skills gaps and align training...