About The Role Motability Operations are currently recruiting for a Training and Communications Content Designer to join our team in Bristol on a full-time, permanent basis. This role provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You’ll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software.
This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content.
You’ll identify areas where effective training, communications, resources, and tools w...