Develop and implement the ACM Training Plan for assigned projects
Create, design and deliver training programs
Design, structure, and develop online / eLearning content aligned with the adoption of proposed changes
In coordination with the ACM team, contribute to a knowledge base for lessons learned and best practices
Prepare training environments, scenarios and associated user accounts
Initiate course evaluation and analyze collected feedback
Develop instructional materials, primarily through knowledge base articles and microlearning videos, and possibly other training collaterals such as user manuals, quick reference guides, FAQs and exercises to support training for staff in close coordination with the technical team
Conduct briefings, road shows, brown bag and other training sessions for management and staff