Qualifications:

• Completed Bachelor's Degree in any course
• At least 1-year relevant experience as a Trainer.
• Has experience handling insurance account
• Has background in voice and non-voice account.
• Excellent computer skills with MS Office and familiar with Google Suites.
• Proficiency in using Learning Management Systems (LMS) and other training-related software.
• Content / Knowledge Management know-how and familiarity with platforms is a plus.
• In-depth understanding of adult learning principles and training methodologies.
• Hands-on experience with instructional design, curriculum development, and delivering training sessions.
• At least a knowledge in assessing and determining training needs and recognizing training opportunities.
• Amenable to work onsite
• Amenable to work on a shifting schedule, weekends and holidays.
• Training certifications (e.g., Ce...