Join Teleperformance as Trainer I, focusing on sales training excellence. This rewarding role involves creating and executing training programs to enhance sales performance and customer satisfaction.
Teleperformance is looking for a dynamic individual passionate about training. Your role will involve thorough product knowledge as you provide training for various project roles. You'll tackle training needs analysis and facilitate ongoing learning sessions in a supportive environment.
Key Responsibilities:
• Align training objectives with management for product launches
• Ensure clear documentation of sales and product training
• Conduct weekly training sessions and onboarding for new hires
• Track training outcomes using collaboration tools
• Facilitate continuous skill development through microlearning
Requirements:
• BA/BS degree or equivalent practical experience
• Minimum of 1 year in a sales training environment
• Strong public speaking and communic...