Position Overview
Job Description
Trainee Car Service Advisor
Our client is a franchised car dealership, looking to recruit a Junior Service Advisor to join their team.
Junior Service Advisor Role:
Manage all service telephone and Walk-in enquiresMeet and greet customers, qualify and identify customer’s needs for at vehicle drop-offProgress and update the customer throughout the dayDiscuss and up-sell additional work to the customer. Advise, and forward diarised unsold workCarry out inspections where necessary prior to handover to customerDeliver outstanding customer satisfaction About You:
MUST have current experience as a car dealership Service Advisor, within a franchised main dealershipPreferably with a prestige brand experienceMust possess excellent customer handling skillsPositive, customer focused attitude and approach to your ...