Position Overview
Job Purpose
Responsibilities
Develop communication plans and communicate to the public via audio and visual means. Monitor social media and identify trends and potential issues. Provide situation updates and alternatives to enhance commuters’ travel experience, particularly during a train service delay. Liaise with external agencies. Generate fault request to the relevant departments. Able to perform rotating shifts, including duties on weekends and on public holidays. Qualifications & Work Experience
Diploma in any discipline
Skills
Able to converse and make public train announcements in both English and Mandarin effectively. Good inter-personal and communication skills and able to work independently as well as in a team environment with individuals of diverse backgrounds. Highly moti...