Join Great Western Railway and help deliver a world‑class service to our customers across the West of England. As a Train Manager , you’ll play a key role in ensuring safe and enjoyable journeys for all our passengers.

What You’ll Do

• Be the face of GWR, providing friendly, helpful and professional customer service.
• Manage the safety and operation of the train, liaising with drivers and station colleagues.
• Check and sell tickets while maintaining a safe and welcoming environment on board.
• Handle customer queries and situations calmly and confidently.

What We’re Looking For

• Excellent communication and customer service skills.
• A positive, proactive attitude and professional approach.
• Flexibility to work various shifts (including weekends and bank holidays).
• Ability to stay calm under pressure and work as part of a team.
• Previous front‑line customer service experienc...