Position Overview
Company: Tolcon Group
Location: 191 Hugo Street, Richmond Estate, Goodwood
Reports to: Operations Manager
Qualifications and Skills
- Grade 12 Certificate.
- 3 years call-centre experience
- Conversant in at least 2 languages, of which one must be English
- Computer Literate in Microsoft Office, Excel, Outlook & Internet skills
- Assertive
- Good people skills
- Ability to cope with unusual work schedules.
- Team player
- Strong communication and writing skills.
- Professional telephone etiquette
- Ability to multi-tasking
- Own reliable transport
Responsibilities
- Actively monitor and detect incidents within 3 minutes of their occurrence via the various detection methods.
- Accu...