Description

We're hiring for a Trademark Renewals Assistant Manager to join our IP firm and play a key role in managing renewals, supporting teams, and delivering excellent client service.

Role responsibilities Supervision Ensures team members achieve performance objectives Establishes unit vision and direction and motivates/inspires team Evaluates team processes and obstacles and adapts processes to enhance delivery and performance of team Fosters good team morale Ensures adherence to HR policies and procedures Stand-in for senior and junior team members, when required Conducts and documents formal performance reviews Ensures each team member has a personal development plan Instructions to Prosecution Partners Send instructions to Prosecution Partners to update instructing and debiting agents accordingly on Patricia Send instructions to Prosecution Partners to update SI according to clients' requirements Client Service Builds effective rapport/relationships with clients and t...