About the role

Reporting to the Branch Manager, this is a hands‑on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.

As the frontline of our business, you’ll be the friendly face at the trade counter, the helpful voice on the phone, and the professional reply via email — ensuring customers get the right products on time and in full.


Duties

Helping customers at the counter, over the phone, and via email

Preparing quotes and guiding customers to the right products (training provided)

Building strong relationships with customers and suppliers

Keeping the branch organised, stocked, and looking great

Pitching in across the team to keep things running smoothly

Skills & Experience

You don’t need electrical ex...