Position Overview
Position Overview:
The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.
Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environmentQuickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outagesIntensive interaction with trading community, external vendors, development and infrastructure teamsOversee automated processes, scheduled jobs and regular reportsManage users’ requests: track requests, review approvals, updates, resolution, clos...