Overview

Join us at Barclays as a Trade Floor Site Reliability Engineer, providing real‑time support to our Credit EMEA traders and sales teams to keep critical trading platforms stable and performant. You’ll work at the heart of the London trading floor, ensuring seamless client service as electronic and algo trading rapidly expand.

Responsibilities

• Provide technical support for the service management function to resolve complex issues for a defined client group.
• Develop the support model and service offering to improve service to customers and stakeholders.
• Execute preventative maintenance tasks on hardware and software and utilise monitoring tools/metrics to identify, prevent and address potential issues to ensure optimal performance.
• Maintain a knowledge base containing documentation of resolved cases for future reference, self-service opportunities and knowledge sharing.
• Analyse system logs, error messages and user...