Reports To: Senior Director - Operations. Location: Queretaro, Mexico. Work Schedule: Full‑time onsite, Monday through Friday from 7:00 AM to 4:00 PM with an hour break; flexibility is available based on coverage.

Redwood Logistics, recognized by Gartner in their Modern 4PL Market Guide, is at the forefront of industry innovation. Our cutting‑edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. We offer a comprehensive range of services, data‑centric network solutions, and a seamlessly integrated platform, establishing our prominence as a key player in the mid‑market freight tech industry.

As a Tracking Operations Specialist working within Redwood Multimodal (one of our entities), you will be responsible for communicating with motor carriers to track freight, communicate updates and resolve issues during transit in a fast‑paced env...