Working closely with the Executive Director, the Tourism Information Officer is responsible for:

• Answering questions from tourists, visitors, local residents and other tourism industry colleagues, in person, over the phone, via email or online
• Making suggestions on downtown shops, restaurants, attractions, and events
• Providing literature and information on places of interest downtown
• Selling merchandise and downtown dollars
• Distributing print advertising material to downtown shops and external visitors
• Undertaking general clerical and office duties
• Putting together statistics concerning the number and nature of enquiries
• Being responsible for overall presentation of the downtown core, maintaining clean streets and handling streetscape complaints
• Participating in downtown events and helping market downtown initiatives and promotions
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