Full investigation, evaluation, analysis, negotiation and settlement of automobile and third-party property damage claims
Conduct claim investigations, including coordinating, consulting, negotiating and collaborating with appraisers, body shops, third party claimants, adjusters and vendors
Evaluate liability, salvage and subrogation exposure and potential
Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss
Maintain adequate reserves based on exposure and authority level
Who You Are
Post-secondary education completion
1-5 years prior claims handling experience coupled with 2-3 years customer service experience
Excellent communication skills both written and oral
Excellent organizational skills
Superior customer service and interpersonal skills