TAKING CARE OF OUR GUESTS

TO-GO/CURBSIDE SERVER RESPONSIBILITIES



At O’Charley’s, our goal is to satisfy our guests completely so they will return again and again. We want

guests to tell their family, friends, and associates about the wonderful experience we provided at

O’Charley’s. You were hired because you showed us that you have “A Passion to Serve” – the desire to

ensure our guests have a memorable experience every time they visit.

Our guests are the reason for our existence. Your paycheck will say O’Charley’s, but our guests are your

true employers.



RESPONSIBILITIES

As a To-Go Server, your first responsibility is to be an effective SALESPERSON. You must understand our

food and beverage menus, specials, and promos and be able to make recommendations and suggestions

based on your knowledge of food and drink items.

Your next responsibility is to ensure our guests have a...