Job Overview
Serve as the liaison between Records Management and user departments regarding Trial Master files. Apply Records Management expertise to provide project related assistance across complex and multiple project(s), sites, and project teams. Ensure all work is conducted in accordance with Standard Operating Procedures (SOPs), policies, practices, good clinical practices, applicable regulatory requirements, and meets quality and timeline metrics.

Essential Functions
• Ensure project deadlines, commitments, and goals are met by monitoring team’s daily outputs
• Coordinate the retrieval of records requested by users and prepare closed studies for transfer to clients
• Monitor filing accuracy and compliance to IQVIA or customer file plans and Standard Operating Procedures (SOPs)
• Maintain records center security to protect record integrity by ensuring compliance to SOPs
• Interface with departments to support retrieval projects and ensure informat...