Take charge as an Afternoon Supervisor at Tim Hortons, where effective people management and hospitality excellence drive success. Lead your team, ensure guest satisfaction, and uphold operations efficiently.
In this vital role, you will assist the Restaurant Manager and demonstrate leadership by fostering a respectful and motivating environment. Key skills include team training, addressing guest concerns promptly, and implementing operational standards. Your commitment to health and safety ensures a secure workspace while maintaining high service levels.
Key Responsibilities:
• Lead by example, promoting respect among team members
• Train and monitor new staff using provided tools
• Address guest complaints and resolve them effectively
• Ensure operational compliance with Tim Hortons standards
• Maintain thorough shift documentation and cash procedures
Requirements:
• Minimum of 1 year experience in a supervisory role
• Strong leadership and hospitality s...