Our E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user experience and work on policies, rules, products, and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a e-commerce ecosystem that is innovative, secure, and intuitive for our users.
Responsibilities:
- Collaborate with governance and experience teams to assist in designing e-commerce platform policies across various domains, including seller, listings, intellectual property rights, content & creator, and customer experience policies.
- Support the creation of clear, user-friendly policy articles for external audiences.
- Assist in developing detailed execution playbooks based on specific policy, and help track implementation progress.
- Contribute to ongoing improvements of seller-facing policies to enhance clarity, accessibility,...