Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Global Moderation is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience. As a Moderation Operation Associate - Intern, you will support the Moderation Program Managers in day-to-day business operations and projects administration. You will maintain and optimize Standard Operating Procedures, provide liaison support between inhouse and external vendors, identify process improvement areas. Responsibilities
- Tool and SOP Utilization: Learn and effectively use a variety of internal tools and platforms. Apply Standard Operating Procedures (SOPs) accurately to perform daily tasks and ensure operational consistency.
- Policy & Process Updates: Stay informed on the latest policy and process changes. Proactively adapt to ...