About the team

The TikTok E-commerce Governance and Experience team is responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators globally. We value user satisfaction and work on policies, rules, and systems to ensure quality for our community. As an Anti-fraud investigations and operations analyst, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, onboarding, and seller-creator affiliation. Responsibilities
- Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
- Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
- Monitor user communities for emerging threats and new methods of fraud.
- Respond to escalations, and manage the...