Position Overview
About the TeamEcommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. As a Seller & Creator Governance Program Manager, you will drive data-led governance strategies across both seller and creator ecosystems to ensure a safe, compliant, and high-quality live-commerce environment. You will define policies, mitigate risks, and build scalable solutions that improve ecosystem health - from seller product compliance to creator live-selling performance. Responsibilities
- Develop data-driven strategies and policies to enable e-commerce business, positively influence seller/creator behaviour and execute governance strategies covering compliance, fulfilment, content, and livestream performance...