This isn't a background IT role. You'll be architecting and owning cloud environments — Citrix, Azure Virtual Desktop, Parallels RAS — across a complex multi-tenant MSP ecosystem. You're a technical leader, a problem-solver, and a mentor who takes pride in building infrastructure that just works.

What you'll do

→   Architect, deploy, and optimize Citrix Virtual Apps & Desktops, Citrix Cloud, and Citrix Gateway environments

→   Build and maintain Azure Virtual Desktop (AVD) and Windows 365 environments — FSLogix, image management, session host deployment

→   Own Tier 3 escalation for complex cloud infrastructure issues — you're the last line of defense

→   Drive cloud migrations in collaboration with internal teams and client stakeholders

→   Serve as the subject matter expert on cloud and VDI — advising clients with strategic, forward-thinking recommendations

→   Ensure high avai...