Visa Roots is a trusted leader in the travel and immigration services industry, headquartered in Cochin. We specialize in delivering efficient and reliable visa and immigration solutions for individuals, families, and corporate clients. In addition to our core services, we also offer comprehensive ticketing services, ensuring a seamless travel experience from documentation to departure. Our expert team is committed to providing a smooth and hassle-free process at every step, making international travel and relocation easier than ever.
Key Responsibilities:
Process ticket sales and reservations across in-person, phone, and online platforms with accuracy
Handle inquiries, special requests, changes, and complaints with professionalism
Issue, modify, and cancel tickets in compliance with company policies and industry standards
Manage secure payment processing and daily reconciliation of sales transactions
Monitor ticket inventory and report discrepancies or system issues ...