Position Overview
POSITION: Ticket Office Supervisor
FACILITY: The Sanford Center
REPORTS TO: Ticket Office Manager
FLSA STATUS: Part-Time, Non-Exempt
PAY RATE: $16-$17/Hourly
Summary
This part time position is a lead who is responsible for supervision of part time ticket sellers at the box office. They are also responsible for box office duties during non-event time including group sales, consignment, comp tickets
and reporting.
Essential Duties and Responsibilities
· Open/Close box office as necessary.
· Prepare the seller briefing and assigned windows on event nights, arriving prior to sellers call time.
· Serve as first point of contact for ticket resolution for sellers and patrons on event nights.
· Sell tickets to events via Ticketmaster or AXS as needed.
· Provide excellent customer service to all patrons.
· Set an example and serve as a leader to all ticket se...