Job Title

Full-time Guest Services Agent

Location

The Como Hotel - 1825 Comox St, Vancouver, BC.

Employment Type

Full-time 40 hours/week

Job Overview

The Como Hotel is seeking a friendly, organized, and service-oriented Full-Time Guest Services Agent to support our day-to-day guest experience. This role is ideal for someone who enjoys helping others, is comfortable using new technology, pays attention to details, and can work both independently and as part of a team. You'll be the first point of contact for our guests, helping to ensure smooth check-ins, clear communication, and memorable stays.

Candidates must be comfortable working a variety of shifts, including evenings, weekends, and overnight shifts as needed.

Key Responsibilities

• Be the first point of contact for guest inquiries via phone, text, and email.
• Provide exceptional service to guests before, during, and after their stay. ...