An IT BPO company recognized as the leading global provider of comprehensive and innovative IT services that help clients adapt to the digital world.

Industry: BPO Company

Location: Quezon City

Schedule: Shifting with graveyard shift

Benefits

• HMO
• Government Mandated Benefits
• 13th Month Pay
• Performance and Attendance Bonus
• Night Differentials

Requirements

• Filipino who fluent in speaking, reading and writing Thai
• Thai National in Philippines
• Bachelor’s Degree graduate
• Knowledgeable in ServiceNow and Basic Troubleshooting
• With IT Helpdesk Experience

Responsibilities

• Handling customer technical support cases through phone, email and chat
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Properly answer questions regarding the account b...