HVAC TECHNICIAN - Residential - NO AUTO MECHANICS

Working with the plumbers during shoulder seasons is required. No drain cleaning unless you want to!

The Role

Diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions.

Responsibilities

• Complete all general HVAC in‑home service calls.
• Establish customer rapport to sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work along side customer service and disp...