Responsibilities

• Lead the team to deliver a great experience for customers in-store.
• Work across all areas of the store and be the go-to person for day-to-day operational queries.
• Build positive, inclusive relationships that help colleagues perform at their best.
• Confidently lead the store in the Manager's absence.
• Make balanced, flexible decisions and adapt well to change.
• Coaching colleagues, give feedback and role‑model great service.
• Stay curious and seek opportunities to serve customers, communities, and the planet a little better every day.

Qualifications

• Be over 18 for this role.
• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong role model with a passion for delivering great service and ensuring every customer's needs are met.
• Build positive, long‑lasting relationships to create an inclus...