Job Title: Tenancy Triage Officer

Salary £30,300

This is a job working for Ongo

Job Summary

To deliver triage services for the Contact Centre and Customer Hub , using specialist skills and knowledge in Tenancy Services to resolve more complex customer enquiries, ASB reports and tenancy services requests offering a right first-time approach.

Benefits of working with Ongo include:

• 30 days paid holiday plus bank holidays and your birthday off
• Exceptional leave
• 15 hours per year paid volunteering
• Annual pay review
• Mileage reimbursement at 55p per mile
• Free parking (pass provided)
• “No sick days” voucher
• 9.5% pension contribution (Aviva)
• 3x salary life assurance policy
• Enhanced maternity/paternity pay
• Simply Health package (including Pro-counselling for family members)
• Housing Perks
• Agile working