Home, a place where you belong

You’ll support people across Scotland, helping them stay safe, settled and connected. You spend time with customers in their own homes, listen to what is really going on, and turn that into clear, practical plans that make life feel more manageable. If you want a role with real purpose, strong relationships, and the chance to see everyday progress that matters, this is work you can feel proud of.

What you’ll do

Work closely with customers in their homes to understand what could be putting their tenancy at risk, listening carefully and agreeing simple, realistic plans that feel right for them.

Provide steady support to help customers manage daily challenges, attend important appointments, and take steps to reduce the risk of homelessness over time.

Build strong links with internal colleagues and external partners so customers get joined up support quickly, without repeating their story or fa...