Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week.

Key Responsibilities

* Assess referrals and determine suitability for the service.

* Support service users to maintain accommodation and prevent tenancy breakdown.

* Complete home inspections, welfare checks and safety tasks.

* Assist with budgeting, financial inclusion and managing rent accounts.

* Support individuals with daily living skills to promote independence.

* Record tenancy notes and interventions accurately using online systems and mobile devices.

* Monitor arrears and support service users through arrears processes.

* Identify, monitor and report safeguarding concerns appropriately.

* Work collaboratively with internal teams and external agencies.

* Promote engagement w...