Tenancy Officer
Islington
Full Time
Temporary Ongoing
An excellent opportunity has become available for an experienced Tenancy Officer to join a respected Housing Association, managing a Waltham Forest patch and delivering a customer-focused tenancy management service with a strong emphasis on ASB case management and tenancy sustainment.
THE ROLE
The Tenancy Officer will be responsible for delivering an effective neighbourhood and tenancy management service, carrying out tenancy visits, managing ASB cases, and supporting residents to sustain their tenancies across the Waltham Forest area.
Manage a designated patch of properties across Waltham Forest
Conduct tenancy visits and tenancy audits to ensure compliance and tenancy sustainment
Investigate and manage anti-social behaviour cases from initial report through to resolution
Work closely with residents, partner agencies, and support services to resolve tenancy-related issues
Maintain accurate ten...