The role will involve using our digital Care Management platform to:

• Read and review care notes
• Run and review reports
• Use AI Care Copilot to identify patterns, errors, and potential areas of concern
• Review MAR charts to check whether medication has been taken appropriately and highlight any concerns

This role is ideal for someone who:

• Has a high level of attention to detail
• Is confident using computer systems and digital platforms
• Is comfortable reviewing written records and data
• Can work independently and handle confidential information appropriately

Home Instead Norwich provides award winning, high-quality home-care for older people. We are proud to be a caring, supportive team and value people who show initiative, accountability, and pride in doing things right.

This role is subject to a...