Position Overview
Our client is looking for a dynamic and professional Temp Senior Relationship Manager to join their team on a 6-month contract. The successful candidate will play a key role in managing client and learner relationships, ensuring excellent service delivery, and supporting strategic stakeholder engagement.
Key Responsibilities: - Build and maintain strong relationships with clients, learners, and stakeholders
- Act as a liaison between clients and internal departments
- Manage key accounts and monitor customer satisfaction
- Maintain accurate customer and account records
- Handle complaints, queries, and project-related communication efficiently
- Monitor projects and contribute to process improvement initiatives
- Deliver exceptional customer service at all times
Requirements: - 24 years administration or relationship management experience
- Strong communication and...