Position Overview
Job Description
At-least 2 years Telstra provisioning experience Permanent Role – Immediate joining Excellent written and communication skills Our Client is a leading Telstra Enterprise Partner. You are seeking for an experienced person to join a busy help desk provisioning environment. This is a varied role which incorporates both mobile and fixed provisioning, IT Support together with MDM and Bill Management reporting.
What will you do?
Must have a NAC and experience of handling corporate client Proactive: Ability to manage a busy help desk & ability to proactively pick up work from the team Demonstrate the ability to be customer focused, solutions orientated and the ability to follow up on outstanding things Ability to provide exceptional customer service over the phone (90%) or on premise (10%) Billing Analysis: Experience of reading and analying Te...