job title: domestic customer care executive location: thane department: customer service (voice process) job description:we are hiring domestic customer care executives to handle inbound and outbound customer calls in a professional manner. this role requires candidates with excellent communication skills in hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction. key responsibilities:handle customer queries via phone calls in a polite and efficient mannerresolve product or service-related issues promptlymaintain accurate call records and customer interaction dataprovide information about products, services, or ongoing offersescalate unresolved issues to the team leader or concerned departmentensure customer satisfaction and deliver high-quality service requirements:minimum 12th pass / graduate (any stream)freshers & experienced candidates both can applygood communication skills in hindi and/or englishbasic computer knowledgepositive attitude and ...