Position Overview
Description
Telemarketer cum Receptionist Job Description (Beauty Salon) Primary Objective:
To manage front desk operations, provide excellent customer service, schedule appointments, and conduct telemarketing activities to promote salon services, treatments, and beauty products.
Key Responsibilities
1. Reception & Front Desk Management - Welcome and attend to customers in a professional and friendly manner.
- Manage appointment bookings, confirmations, and rescheduling.
- Register customers and update customer records accurately.
- Handle incoming calls, emails, WhatsApp messages, and customer enquiries.
- Ensure the reception area is clean, organized, and presentable.
2. Telemarketing & Customer Follow-Up - Conduct outbound calls to existing and potential customers.
- Promote salon services, treatment packages, memberships, and beauty products.
- Invit...