Client Manager Job Description

The client manager has account responsibility and their key function is around analysing the client’s situation and business requirements through awareness, empathy and good questioning. They have the ability to influence clients to use company solutions through articulating value in the client’s terms.

Key Roles and Responsibilities

1. Take ownership of clients: They take ownership of a range of accounts within the domestic, mid-market or international marketing segments, by passionately advocating the client requirement while keeping sight of the need to increase revenue and improve margins for the company.
2. Develop account strategy: These employees use their engagement skills to establish their account strategy with key stakeholders, building enduring relationships and displaying an understanding of client industry, business environment, and strategy.
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