Position Overview
We are seeking a detail-oriented Telecommunications Administrator to manage and optimize our organization's communication infrastructure. This role is critical for ensuring seamless connectivity across our global operations.
Core Responsibilities
System Oversight: Manage the day-to-day operations of Vo IP systems, PBX, and mobile communication platforms.
Infrastructure Maintenance: Coordinate the installation, configuration, and troubleshooting of telecommunications hardware and software.
Vendor Relations: Act as the primary point of contact for service providers to manage contracts, service level agreements (SLAs), and technical support escalations.
User Support: Provide high-level technical assistance to employees regarding connectivity issues, hardware provisioning, and system access.
Compliance & Security: Ensure all communication systems comply with regional labor and data security regulations.
Network Integration: Collaborate with Network Engineers to ensure ...