Position Overview
Position Information Position Title Technology Service Center Representative (Part-Time) FLSA Non-Exempt FT/PT Part Time Hours Per Week Up to 25 Work Schedule Monday-Friday Position Salary Range Essential Role Responsibilities
Respond to technology support requests via online portal, phone, virtual call and in person. Representatives will resolve the problems when able, escalating incidents/requests to senior level technicians through our ticketing system with necessary.
Assist student and faculty in the DH110 computer lab the with hardware and software problems. The lab features loaner laptops, iPad, printing, and 3-D printing
Oversee the student laptop loan program inventory, including maintaining devices and repairing laptops when necessary.
Working with other divisions of the college to support technician needs and training events. Minimum Education Required Minimum and Preferred Qualifications Physical Demand Summary Division Informa...