Position Overview
Is this your next challenge as IT Program Management – Tech Resilience & Operations Transformation?
The challenge is to:
- Lead the planning, execution, and delivery of complex, cross-functional technology initiatives focused on improving TechOps resilience, service quality, and operational maturity across the Group
- Drive implementation of the Tech Resilience roadmap, ensuring alignment across infrastructure, applications, service management, and business stakeholders
- Establish and manage program governance, including reporting cadence, stakeholder engagement, and decision-making frameworks across regional and market teams
- Coordinate multiple workstreams spanning service management (Incident, Problem, Change), monitoring and observability, CMDB/service mapping, and business continuity
- Identify and manage risks, dependencies, and blockers across teams, ensuring timely resolution and...